• 7-24online
    If you have already made a purchase
    Log in to My Orders to track progress or request help through the order details page.
    If you are considering a purchase (ONLY for pre-sale)
    Chat with Online Sales for more information before you purchase! More information at Contact Us.
    Office Hours:
    Monday to Friday-9:00AM to 6:00PM (UTC+8).

How to Order

1. You can order inflatable by Fax, E-mail, Order online or visit our factory;
 
2. Size & Style: 
You can order inflatable in any size or style; that is to say, we can make according to customer's requirements.
 
3. Pick out your favourite products from website, you can provide your design or special demand to us.
 
4. Process: 
a). you confirm order and pay the deposit; (As to payment terms, please click "how to pay ")
b). we design according your requirements and then e-mail you for confirmation;
c). we make your inflatable products;
d). we e-mail photographing of the product to you for final confirmation;
e). you pay the balance;
f). we deliver the products to you.
 
5. Price: 
a). Ask for the quotation by Fax, E-mail,or at our factory.(price list) 
b). For a cost estimate on customized Inflatable please send an email with your requirements.
 
6. Confirm order: 
Send us the products number, photos, size, and other demand by e-mail, we will e-mail you a confirmative order form by scan.
 
7. Lead Time: 
Our regular lead time is 5-15 days from the date of confirmation, excluding air transit time. However, it can be +/- depending on the design and also the dimensions and quantities.
 
8. Transport: 
Can be transported by air on airport to airport basis or by sea. The approximate transit time is 5 days or above.
 
9. After service: 
Responsible for making some modifications as you need and your purchase can be reproduced and refunded if there are serious quality problems.
Join our community